WEBSep 10, 2024 · Message from Brian: Back to Starbucks. September 10, 2024 • 3 min read. An open letter for all partners, customers and stakeholders. As I step into my first week as ceo, I do so not only as a leader, but as a long-time customer. Over the past few weeks, I’ve spent time in our stores, speaking with partners and customers, and talking with ...