Before Liam Payne died at age 31 on Oct. 16 after falling multiple stories at the CasaSur Palermo Hotel in Buenos Aires, Argentina, sources exclusively tell PEOPLE the former One Direction member was "kicked out" of another hotel.

Just hours after the shock announcement that 31-year-old former One Direction member Liam Payne had been found dead in Buenos Aires, a spate of disgusting comments have flooded the hotel’s reviews page.

A guest who stayed at the CasaSur Palermo Hotel when Liam Payne died at age 31 on Oct. 16 tells PEOPLE about their experience.

Liam Payne 'jumped from the balcony' of his Buenos Aires hotel room before his death, local authorities have reported.

A guest staying at the same property as Liam Payne claimed they heard “a really loud, violent scream” coming from the One Direction alum’s room at CasaSur Palermo Hotel in Buenos Aires, Argentina, before he plummeted from his third-floor balcony.

A picture of Liam Payne lays next to lit candles outside the hotel where Liam Payne, former One Direction band member, was found dead after he fell from a third-floor hotel room balcony, in Buenos Aires,

Liam Payne was reportedly “acting erratic” shortly before his death. The former One Direction member died Wednesday at age 31. He fell from the balcony in his room on the third floor at the CasaSur Palermo Hotel in Buenos Aires,

Spokesperson for Buenos Aires Security Ministry said that Payne, 31, "jumped" from the balcony of his room on Wednesday (Oct. 16).