Sunday night’s Oscar telecast started and ended with indelible moments: a stirring Wicked duet and a climactic pair of wins by Anora. Unfortunately for many Hulu subscribers, both ends of the 3-hour,

More than 33,000 users reported an inability to log onto Hulu just as the 97th Academy Award telecast was set to begin. Thousands more saw their stream abruptly end before the best picture award.

UPDATED: Thousands of Hulu subscribers reported problems accessing the streaming service during the Oscars on Sunday, which marked the first time the awards show was available via streaming. For some, the Hulu livestream dropped just before the night’s best picture winner was announced.