A guest staying at the same property as Liam Payne claimed they heard “a really loud, violent scream” coming from the One Direction alum’s room at CasaSur Palermo Hotel in Buenos Aires, Argentina, before he plummeted from his third-floor balcony.

A guest who stayed at the CasaSur Palermo Hotel when Liam Payne died at age 31 on Oct. 16 tells PEOPLE about their experience.

A hotel guest has claimed they heard a 'really loud, violent scream' from Liam Payne's room at the CasaSur Palermo Hotel shortly before the One Direction singer was found dead

The fellow traveller at the CasaSur Palermo Hotel in Buenos Aires had previously noticed loud "banging" sounds on the afternoon of 16 October but had put the noise down to renovations or building works.