The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is ...

AI-powered chatbots are reshaping customer service by improving efficiency, response times, and engagement. With advancements ...

Rufus launched as a beta version on February 1 to a small subset of U.S. customers who use Amazon's mobile app. The company said it will gradually roll out the chatbot to the rest of its U.S ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Report with market evolution powered by AI - The global chatbot market size is estimated to grow by USD 9.6 billion from 2025 ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

AWS’ Ruba Borno is bullish that Amazon Q is now the world’s best generative AI-powered assistant as the new AI chatbot becomes ... ever because of the customer demand. We’ve got partners ...