(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. Some Amazon customers say their refunds are ...

Stores with the best return policies give customers ample time to request a refund and provide multiple ways to return ...

WASHINGTON, Jan 26 (Reuters) - Amazon (AMZN.O), opens new tab has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they initiated product ...

Had trouble getting a refund for items you returned to Amazon? You could get a cut of a $309 million settlement the e-commerce giant is paying to shoppers for failing to honor its return policy.