Apple’s first-generation iPod shuffle can, under certain circumstances, stop working correctly. To help address the problem Apple has released the iPod shuffle Reset Utility v1.0, available as a 2.1MB ...

In the event that your iPod Touch is frozen and will not respond to any button presses or any attempt to turn it off and on again, then you will need to connect your iPod to your computer and reset, ...

Your iPod touch is much more than a simple MP3 player: You can use it as a business tool to browse the Web, watch YouTube videos, access files in iCloud and check your email. Keeping all the data on ...

Apple has released iPod Reset Utility 1.0.3, an updated version of the tool used to reset iPod shuffles to their factory conditions. It’s available for download from Apple’s Web site. The iPod Reset ...

Several readers are reporting success in resolving various iPod Shuffle (first generation) issues with the aid of Apple's recently revised reset utility 1.0.1. In particular, a frustrating issue where ...

MacFixIt reader Bill reports that performing a reformat of the iPod's hard drive in Apple's Disk Utility (located in Applications/Utilities) can sometimes work as a ...