If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

Several factors can impact how much you pay for appliance repair. Knowing these can help you estimate costs and decide whether to repair or replace an appliance. These factors can help you better ...

Most of us don't think much about our home appliances until something goes wrong. Picture this: you're running late in the morning, and suddenly the coffee maker refuses to work, or you step into a ...