We have witnessed the momentous rise of the outsourcing industry and how it reached its pinnacle due to globalization and digitization. More than 68% of businesses actively use outsourcing to improve ...

From Asia to America and beyond, the business process outsourcing (BPO) industry has been hit hard by the COVID-19 pandemic. The industry saw a double digit decline in managed services in the second ...

An icon in the shape of a lightning bolt. Impact Link Amid the chaos of COVID-19 and the huge impact it has had on the global workforce, there is one business sector for which the pandemic could end ...

Our model turns every customer interaction into evidence, insight, and executive firepower.” Experience Centers: The BPO Model, Reimagined for Growth WOW24-7 has redefined customer operations by ...

Embedding agentic AI into the fabric of business process outsourcing to deliver faster, smarter, and more trusted services across the public and private sectors LONDON, Oct. 27, 2025 /PRNewswire/ -- ...

Independent Software Vendors (ISVs) have long been the architects of enterprise technology. Their products digitized business functions, automated processes and delivered structured workflows that ...

According to the BPO draft strategy and model, Uganda has a solid skills base, good location in regard to time zones, a well regulated ICT sector, a favorable investment climate, competitive labor ...

NEW YORK--(BUSINESS WIRE)--Accenture (NYSE: ACN) has been named a Leader in life science research and development (R&D) and business process outsourcing (BPO) services capabilities, according to a new ...

British outsourcer Xchanging is setting up a business process outsourcing (BPO) center in a town in India, hoping to tap into the low-cost, skilled staff available outside the country's cities.

CHARLOTTE, N.C., Feb. 7, 2011 /PRNewswire/ --Frontline Consulting Services Inc. (FCS), a leading IT Solutions provider, announced today that it has entered into an agreement with Oracle to provide ...

British outsourcer Xchanging is setting up a business process outsourcing (BPO) center in a town in India, hoping to tap into the low-cost, skilled staff available outside the country’s cities. The ...