Firstsource Solutions has been recognized as a Leader and Star Performer in the Everest Group and NelsonHall assessments for their banking operations. They excel in GenAI and process automation, ...

Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a leading global provider of business process management services and ...

Bank and credit union leaders are eyeing intelligent automation as a path for growth and improvements in fraud detection, customer service and other areas, according to new research from American ...

We know, we know. How many words can technologists add hyper too? But don’t roll your eyes just yet. Trust us, if you work in banking, hyper-automation will likely be the latest buzz word you hear in ...

The next stumbling block is legacy processes that assume humans are doing all the work. Banking processes were historically ...

Banking operations have long been burdened by inefficiencies rooted in manual processes, fragmented systems, and the inherent risks of human error. As the financial ...

As banks and financial institutions (FIs) navigate rapidly shifting customer preferences, the imperative to transform is urgent. It’s not as if banks aren’t trying. Some have made significant strides ...

There’s clear evidence of how much the COVID crisis has driven online uptake in the traditional retail banking sector from the revelation by NatWest that 58% of its customers are now digital-only, up ...

A common misconception due to the effects of the Covid-19 pandemic is that companies are shutting down or performing less efficiently. While this is the case in certain industries, operations like ...

LONG BEACH, California, Jan. 7, 2020 /PRNewswire/ -- Newgen Software Inc., a global provider of low code automation platform managing content, processes, and communication, today announced that ...