Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...

Looking for remote, entry-level call center jobs? Employers are hiring now for freelance ... Troubleshoot and resolve technical issues related to VoIP Phones, Data Gateways, and HD Video service ...

Mastery of communication tools and data analytics can also ... Navigating a career path in Call Center Administration typically starts with an entry-level position, such as a customer service ...

This repository showcases project, built using Power BI Desktop and Excel. It leverages call center data to provide data-driven insights into agent performance, call trends, and customer experience.