IRVINE, Calif., January 02, 2025--(BUSINESS WIRE)--For more than two decades, CallTek, an international white-label support company for technology operators and service providers, has transformed Call ...

SAN DIEGO--(BUSINESS WIRE)--First Associates Loan Servicing unveiled a new client service offering today – Call Center Support. First Associates has been recognized many times for excellence in its ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

RESEARCH TRIANGLE PARK – Lenovo is looking to improve its customer call center support services by signing a $240 million contract with IBM for solutions that incorporate IBM’s Watson artificial ...

CACI International has won a $26 million task order to provide the Defense Department with travel call center support services. CACI International has won a $26 million task order to provide the ...

A call center, or contact center, is an office that handles calls, emails, chat or other contact methods to help customers. Learn how they work. Customer service hub. The call center is often used as ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...