One of the biggest pain points of taking a cruise vacation for many people is disembarkation day. I’m not talking about the act of getting off the ship – most people don’t want their cruises to end, ...

Boarding a cruise ship can be stressful, since thousands of people are trying to get on at the same time, balancing their luggage and travel documents and, in many cases, wrangling kids. When boarding ...

Carnival Cruise Line has built state-of-the-art ships with its Excel class, but its boarding process remains in the dark ages. The cruise line's system is also confusing and its set-up in Miami uses a ...