Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Every year businesses spend millions of dollars on new software applications … and every year, up to 50% of those platforms go unused, according to a recent study. Sometimes the cause is a ...

As an admin who's come up by my own bootstraps, I hear a lot about "change control". I think I probably do it myself, but I'm wondering what other people do and how they approach it. What methods do ...

Scope is defined at a high level by describing the boundaries and deliverables of your project. You add more detail to that definition through the gathering of your business requirements. Once these ...