The Information2d
$120 Billion Fintech Firm Trains Chatbot—on Customer Data
Seemingly every week, a large company in an old, regulated industry is taking the cover off an artificial intelligence ...
NOLA.com6d
Travelers are lost in a chatbot maze. Here's how to find a real person when you need help.
Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...
The Upcoming16h
The impact of NLP on chatbot capabilities: The fintech perspective
Natural Language Processing (NLP) is a branch of artificial intelligence that focuses on enabling computers to understand, ...
AI in Customer Service Market Report 2025-2030: Case Studies, Emerging Trends, Leading Strategies of Microsoft, IBM, Google, AWS, Salesforce & More
The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...
Why UK Customers Avoid Chatbots, and What You Can Do to Improve Their Experience
Wherever you look, companies are going all in on AI-powered applications. AI can now be found almost everywhere, from online ...
Engineering Excellence: How Sandeep Kakani is Reshaping Customer Service Technology Through AI Innovation
Sandeep Kakani said AI allows us to stay ahead of the curve, not only in terms of operational efficiency but also in ...
TechBullion11d
How to Build AI-Powered Chatbots in Python
In a world where instant communication reigns supreme, chatbots have emerged as indispensable allies for businesses and ...
Chosunbiz8d
KT Alpha shopping launches Kakao chatbot service to enhance customer interaction
KT Alpha Shopping announced on the 6th that it has introduced a Kakao chatbot service. This service allows customers to order ...