Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...
Seemingly every week, a large company in an old, regulated industry is taking the cover off an artificial intelligence ...
Wherever you look, companies are going all in on AI-powered applications. AI can now be found almost everywhere, from online ...
In a world where instant communication reigns supreme, chatbots have emerged as indispensable allies for businesses and ...
The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...
The revelation that UK technology secretary Peter Kyle has been using ChatGPT for policy advice has sparked debate about the ...
Natural Language Processing (NLP) is a branch of artificial intelligence that focuses on enabling computers to understand, ...
Sandeep Kakani said AI allows us to stay ahead of the curve, not only in terms of operational efficiency but also in ...
KT Alpha Shopping announced on the 6th that it has introduced a Kakao chatbot service. This service allows customers to order ...