NEW YORK, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ASAPP, the leading provider of AI-powered contact center software, today introduced the Customer Experience Platform (CXP), the enterprise platform for ...

Advancing Talkdesk Retail Experience Cloud™ with CXA-Powered Commerce Orchestration Commerce Orchestration turns every dialogue into a revenue opportunity. It leverages natural language to guide ...

The $9.5 billion customer experience market saw major activity over the past few years. SAP acquired Qualtrics for $8 billion then took it public. Medallia went public. InMoment acquired MaritzCX.

Low-code digital customer experience platform Airkit today announced it has raised $40 million in a series B round led by EQT Ventures. The company says the funds, which bring Airkit’s total raised to ...

Solifi, a global provider of secured finance software solutions, announced the launch of Experience Hub, a modern digital experience platform ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in customer experience and communications solutions, today expanded its commitment to the Avaya Experience Platform™, committing to a single, ...

CMSWire Advisory Board members reveal why operating models, decision rights and trust define the next era of CX.

COLUMBUS, Ohio & PRAGUE--(BUSINESS WIRE)--Astute, Inc.(“Astute”) a leading customer engagement and Voice of the Customer (“VoC”) platform, today announced its ...

DETROIT — General Motors plans to launch Ultifi, an in-vehicle customer experience platform, in 2023, aiming to make its vehicles smarter and more personalized, the automaker said Wednesday. The ...

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