Bruce A. Feinberg, DO: Hello everyone, and thank you for joining us at the American Journal of Managed Care’s Oncology Stakeholders Summit. This is the Spring 2016 Peer Exchange Video Program. This ...

Defining value is the most ambiguous problem in our profession. And the inability to define your value can be debilitating for you and the prosperity of your business. Industry research puts the alpha ...

Value-based care, in which physicians are paid based on patient outcomes, rather than for simply performing a service regardless of what happens, is growing quickly, particularly in Medicare and ...

The best companies, leaders, and teams never stop thinking about how to deliver more value to their customers, markets, and employees, for all the reasons you might guess: Markets and competitive ...

The restaurant industry in 2026 feels different – not because consumers have stopped dining out, but because they are dining ...

When it comes to developing a customer-centric organization, the soul of that transformation journey lies in your corporate culture. Without the right culture, one deliberately designed to be customer ...

A central tenet of lean thinking is delivering value to our customer. However, there are two problems in how this long-standing belief has been practiced. First, it is stated as a principle yet it is ...

Customer value hierarchy is a system of worth that businesses across the country, both large and small, have turned to as a means of determining customer satisfaction. Businesses have shifted focus to ...

Sobeys Inc. recently unveiled a brand refresh for its Compliments label that reflects a shift in how Canadian shoppers define ...