Every message you send in the workplace carries weight. Without your awareness, emotional undercurrents, such as defensiveness, comparison, imagined judgments, or fear can seep into the tone of your ...

Over my decades-long history as a blogger, author, public speaker, and consultant, I have come to appreciate the power of words. I often hear that “it’s just a semantic difference” when discussing ...

“When I look back on my knee-jerk reactions now, I realize I should have just taken a breath.” —Fred Durst Let’s talk about reaction versus response. Some people use the words synonymously but to me ...