One resident at The Life at Sterling Woods apartments says the elevator in her building has been out for weeks. Management on site says it was a planned repair, but the timing of it is causing issues.

The Texas representative for a district in Houston was called to a senior living complex after complaints of their elevator ...

The elevator company that provides services to Fort Worth, Texas-based John Peter Smith Hospital claims there have been “misstatements and mischaracterizations” regarding its response to ...

HARRIS COUNTY, Texas — Fed-up residents of a senior living apartment community in northwest Harris County now have a timeline for when one of the elevators in their building will be repaired.

KHOU 11 has extensively reported on elevator issues at Houston area apartment complexes for the past few weeks, and now we are asking the big question: what can be done to fix the problems faster?

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