Leaders frequently become enamored with specific leadership topics. Perhaps they read a book or attended a keynote session and recognized a need within their own organization for a concept that ...

And almost always… people flinch. They think of punishment, of blame, of being called out. Across healthcare, engagement surveys tell the same story. One of the lowest-rated statements year after year ...

Leaders think they drive accountability. Their teams disagree. The gap reveals how explanation replaces investigation—and why failures keep repeating. Your team ...