FreshService balances power and usability, making enterprise-grade ITSM accessible to all businesses. Though advanced features require higher-tier plans, the core functions offer great value. Why you ...

Freshservice is an IT service management solution which you can use to manage assets. But is it worth the money? We find out. Is Freshservice right for your business, can you use it for free, and how ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

Freshworks has announced that it has reached a definitive agreement to acquire FireHydrant. FireHydrant was founded in 2018 and has completed several ...

Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT ...