Helios Core AI today launched Mira Resolve, the AI-first IT service desk on the Mira Platform. IT teams can deploy Mira as the AI agent on top of the ITSM they already run, including ServiceNow, ...
AI ticket summaries, smart routing, and support ticket management automation aren't just productivity hacks—they're retention infrastructure. Here's how a modern help desk solution works in 2026.
SOMERSET, N.J., Dec. 15, 2025 (GLOBE NEWSWIRE) -- CareCloud, Inc. (Nasdaq: CCLD, CCLDO) (“CareCloud” or the “Company”), a leading provider of AI-driven healthcare technology solutions for medical ...
Some startups pride themselves on having prestigious financial backers — but just as important is having prestigious customers. It’s one of the main points of pride for Serval, an enterprise AI ...
ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for later this year. ServiceNow plans to unleash the first member of its ...
Today, Specops Software, an Outpost24 company and provider of password and identity management solutions, has announced that its Specops Secure Service Desk for Cloud now supports native Entra ID, ...
Riviera Travel has launched a support desk tool in its Riviera Explorer platform to give agents “faster and easier access to ...
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