Midway through a difficult discussion in her performance review, an employee named Jane finally cracks, and the tears start. Her boss doesn’t know what to do and handles the situation awkwardly. Ask ...

I am not a big crier. I shed tears, if I had to guess, every few months or so. But my best friend? She cries at everything: Movies, love songs, memories, how adorable our dogs are—and, of course, ...