It is hard for so many of us of all ages to apologize sincerely. We have found in our therapy work that an apology or the lack of one can be pivotal in a relationship and yet we hear the struggles ...

In today's Miss Manners column, advice columnist Judith Martin responds to handling awkward situations when you're confused with another person, especially when they seem annoyed by their own mistake.

DEAR MISS MANNERS: I participate in an organization with quite a few members. Apparently, I resemble one of the leaders of the organization. I am frequently mistaken for this person, although I don’t ...