Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

Amazon returns filter back into the storefront's sales pipeline through a couple different avenues, depending on the item's ...

There’s a moment every December when some people open their gifts, smile politely, and immediately wonder how fast they can ...

Amazon wants its customers to have an easy shopping experience by offering an extended return window this holiday season. Most items ordered between Nov. 1 and Dec. 31 can be returned through Jan. 31, ...

Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found a record $761 billion of ...