Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...

A survey reveals at least 60% of customers prefer to wait in a queue for human assistance, while about 40% are willing to talk to a chatbot first Inc42 and Intuit recently held a round-table ...

Instead of accepting technology that comes with significant limitations, HR leaders should guide the outcomes of the next ...

Mariah is a Berlin-based writer with six years of experience in writing, localizing and SEO-optimizing short- and long-form content across multiple niches, including higher education, digital ...

I should have outsourced sooner. This is what every business owner I talk to says. But, how to outsource was almost like a dirty little secret for a long time. There was almost an unspoken shame if ...

Sometimes as a writer I have to think long and hard to package a study, insight, or quote for maximum impact. But not today. Today’s post needs very little introduction because it’s appeal is ...

The Onboarding Guide is organized by milestones, guiding you through your first steps in your career at Purdue. Human Resources is here to help. Our Teams web page provides important contact ...