Usability evaluation and user experience research are central to the development of effective human–computer interfaces. Recent advancements in this area underscore not only the importance of ...

The field of Human-Computer Interaction in virtual environments represents a dynamic interdisciplinary area where advances in computer science, psychology and design converge to create immersive and ...

How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...

This post was co-authored by Michael Dello-Iacovo. In 2022, the term "large language model" (LLM) became a household name. ChatGPT was publicly released in November 2022 and quickly grew to 100 ...