For years, possibly centuries, smart people have been teaching us the difference between intent and impact.* When I speak, I may intend one thing but what matters to you is how you receive what I say.

One of the most challenging aspects of embracing inclusion is understanding that impact is always greater than intent. Couple this thought process with the idea that a person is not the sum total of a ...

Whenever I teach about racial discrimination and its emotional outcomes, I find myself repeating this well-known line to students. It’s a pithy way to drive home the point that, just because you (or ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Has this ever happened to you? Your boss announces a ...

Dear Faculty Relations: I’m fielding student complaints about a faculty member’s tone in the classroom. I’ve known this colleague for years and I really value them, but sometimes there’s a disconnect ...

One of the first lessons learned about cultural sensitivity on a campus such as Berkeley’s is that just because you don’t intend for something to be racist, that doesn’t mean it isn’t. The offensive ...

Management outlook is a dominant vantage point in business operations. Leaders strongly identify with generally accepted disciplines of management, such as finance, marketing, quality, and customer ...