Salesforce bets on conversation as the new interface for developers

According to the company, this opens a whole new horizon. It also means developers can bring their favorite coding agents ...

Slack instead of Salesforce: Slackbot becomes CRM interface

Salesforce is bringing CRM functions more strongly into Slack itself. Smaller companies get native customer management: ...
Tech.co

Salesforce Lightning vs Classic – CRM Versions Compared

When it comes to Salesforce Lightning vs Classic, Salesforce Lightning is the better option, offering a more modern interface and regular updates to power your business. The Lightning experience is ...
Nasdaq

NICE inContact CXone Empowers Omnichannel Experiences with New Native Salesforce Lightning User Interface

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...
Computer Weekly

TDX 2026: Salesforce depicts SaaS as an agentic evolution

At its TDX 2026 developer conference, Salesforce paints a picture of software as a service evolving in an agentic direction, ...
Business Wire

LiveVox Launches on Salesforce AppExchange, Enabling Contact Centers to Improve Customer Experience with Embedded LiveVox Capabilities in the Salesforce Interface

SAN FRANCISCO--(BUSINESS WIRE)--LiveVox Holdings, Inc. (“LiveVox” or the “Company”) (NASDAQ: LVOX), a leading cloud-based provider of customer service and digital engagement tools, today announced ...
Business Wire

NICE inContact CXone Empowers Omnichannel Experiences with New Native Salesforce Lightning User Interface

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...