I recently shared my thoughts on how a manager should choose key performance indicators (KPIs) in an effort to get a clear understanding of their current business situation and informed decisions. The ...

KPIs, or key performance indicators, can serve as important yardsticks for measuring your brand’s performance. Unfortunately, just like New Year’s resolutions, all too often businesses set KPIs at the ...

The business landscape is changing, and companies are required to cut costs, grow revenue, and maintain control in an increasingly uncertain environment. Traditionally, businesses have relied on ...

As the effects of the Great Recession linger, travel managers are under the budgeting gun to ensure their program is bringing value to their organization. With the complexity of today’s typical travel ...

Every business leader today understands the importance of using KPIs to measure progress against goals. But with data overload, choosing metrics that matter can be a challenge. So what are the secrets ...

A stronger KPI strategy in just 3 steps. Every business leader today understands the importance of using KPIs to measure progress against goals. But with data overload, choosing metrics that matter ...

This article will discuss 6 KPIs that can be used to clearly determine whether a brand is providing an exceptional omnichannel customer experience. Many brands use key performance indicators (KPIs) to ...

Do you have a strategic plan for getting the most out of your IT investments? For many, it’s challenging enough to get a reliable view into the full investment plan, let alone feel confident that it’s ...