Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The rate of data growth worldwide in the past few years has been greater ...

Management is obsessed with measuring everything, and this obsession is sabotaging the quality solutions that software engineering teams can craft. The business leaders who hire engineering firms such ...

What do C-suite executives, supervisors, and managers of teams of all sizes all have in common? A fixation on metrics. Derived from company strategy and overarching goals, metrics are by far the most ...

According to the 2023 Gartner Supply Chain Technology User Wants and Needs Survey, customer service and experience (CX) is one of the top three most frequently selected business priorities for ...

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The best, most effective, and most efficient maintenance organizations are data-driven — and so are some of the worst. In the former case, they use key performance indicators (KPIs) to help them gauge ...

If you manage equipment, no matter what your company title, you have metrics that you consider the most important. My top three are utilization, downtime and cost per hour. For the most part, I don't ...

The purpose of tracking and monitoring software engineering metrics is to assess the current product or process performance, enhance it, and anticipate the quality after the software development ...

In recent years, analytics have transformed the science of management. Using metrics and data to measure performance is now a popular way for managers to make decisions about their teams. However, ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...

For the quarter ended September 2025, Waste Management (WM) reported revenue of $6.44 billion, up 14.9% over the same period last year. EPS came in at $1.98, compared to $1.96 in the year-ago quarter.