Scality achieves exceptional Net Promoter Score of 85 across RING and ARTESCA, validating world-class customer satisfaction

Scality, a global leader in cyber-resilient storage software for the AI era, today announced an exceptional Net Promoter Score (NPS) of 85 across its flagship products, Scality RING and Scality ...
RetailBiz

Is NPS still the ultimate metric for customer experience?

If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.

Forvis Mazars achieves Net Promoter Score of 84, reinforcing commitment to Unmatched Client Experience

“Achieving a Net Promoter Score of 84 is a powerful affirmation of our client-first culture,” said CEO Tom Watson. “We are ...
The Sociable on MSN

From NPS to Growth: How Delivery Excellence Fuels Account Expansion: Op-Ed

For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on ...