Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

A continuous quality improvement program, based on Lean concepts and including architectural, managerial, and organizational features, allows the emptying of emergency department corridors and the ...

Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally ...

When you apply quality controls to non-production business activities, you can gain improvement in performance similar to those quality assurance achieves for product quality. In administration, you ...

Continuous electronic monitoring with telemetry is an important hospital practice for monitoring patients who are at high risk of serious cardiac events. Unfortunately, it is often overutilized. When ...

As a finance and business professional for 30-plus years, I have seen my share of companies that deliver great quality and, unfortunately, many that don’t. No entrepreneur starts out with a desire to ...

I was educated and trained that continuous improvement is a philosophy centered in service -- so much so, that if a process failed, you (as leadership) were to apologize to the employee and solicit ...

Steve Swinney is CEO of Kodiak Building Partners, a leader in the building materials industry that manages locally led companies. In the world of business, everyone is focused on value creation, but ...

In business, logistics refers to the network of systems that controls how resources flow through a business and from one firm to another over the course of a supply chain or production process. The ...