Nearly one-third of consumers said paying for return shipping was more annoying than jury duty and going to the DMV, according to a recent report. Here's why those return fees may only get worse. As ...

Are you addicted to online returns? As a former returns junkie myself, let me explain what it looks like. A decade ago, while I was supposed to be finishing up my dissertation, I procrastinated by ...

Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

Some stores let you keep the returned item, and still get a refund. Here's why they do it.

As much as consumers love shopping online, most hate to shell out for shipping charges. Paying for return shipping is even worse. These days, 77% of shoppers check the return policy before making a ...