Nearly one-third of consumers said paying for return shipping was more annoying than jury duty and going to the DMV, according to a recent report. Here's why those return fees may only get worse. As ...

Are you addicted to online returns? As a former returns junkie myself, let me explain what it looks like. A decade ago, while I was supposed to be finishing up my dissertation, I procrastinated by ...

Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

Some stores let you keep the returned item, and still get a refund. Here's why they do it.

Google now allows online stores to manage shipping and return policies via Search Console. This simplifies providing vital information to customers. The feature can potentially boost sales for ...

Even though it is not quite Black Friday just yet, retailers have been kickstarting their Black Friday sales, and many are live right now. Which means it is time to talk about the shipping and return ...

As much as consumers love shopping online, most hate to shell out for shipping charges. Paying for return shipping is even worse. These days, 77% of shoppers check the return policy before making a ...