Retail giants say the DIY checkout experiment backfired. Inside the theft concerns, frustrated shoppers, and tech headaches pushing stores back toward human cashiers.

North America will be the largest region in the self-checkout systems market in 2030, valued at $4 billion. The market is expected to grow from $2 billion in 2025 at a compound annual growth rate ...

Going to the grocery store can be time consuming owing to long lines. That's why self-serve kiosks are great, when they are used properly.

Major retailers are adjusting self-checkout systems amid rising theft concerns, shifting customer behavior, and new technology experiments.

Do self-checkout systems take jobs away from workers? Legislators in three New England states, including Massachusetts, are discussing stricter regulations on self-checkout systems in grocery stores.

BERKELEY, Calif.--(BUSINESS WIRE)--A large number of grocery, convenience and other food retailers have recently reported increases in shrink due to theft. Although some of these increases are due to ...

Inside Walmart's latest restructuring: who's losing their jobs, why self-checkout is being scaled back, and what it could ...

Several states are considering new restrictions on self‑checkout lanes, as lawmakers respond to rising shoplifting rates.

Do self-checkout systems take jobs away from workers? Legislators in three New England states, including Connecticut, are discussing stricter regulations on self-checkout systems in grocery stores.

Do self-checkout systems take jobs away from workers? Legislators in three New England states, including Massachusetts, are discussing stricter regulations on self-checkout systems in grocery stores.

A new lawsuit has placed Home Depot’s self-checkout systems under scrutiny after a customer discovered cameras secretly capturing him while shopping. The customer subsequently filed a lawsuit against ...

Something quietly changed at a Walmart in South Philadelphia in March 2026. Shoppers who walked into the store on Christopher Columbus Boulevard expecting to scan their own groceries found that the ...