Diginomica

Knowledge ‘24 - ServiceNow brings new generative AI capabilities to its ‘platform of platforms’

ServiceNow CEO Bill McDermott kicked off Knowledge 2024 with a keynote that focused on leveraging the Now Platform to introduce further simplicity, using generative AI. ServiceNow today announced the ...
Destination CRM

At Knowledge '24, ServiceNow Partners with Genesys and Adds GenAI Capabilities to Now Assist

ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...
Business Wire

ServiceNow showcases generative AI service agents using NVIDIA AI Enterprise software

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 — Today at ServiceNow’s annual customer and partner event, Knowledge 24, ServiceNow (NYSE: NOW), the AI platform for business transformation, showcased AI ...
Nasdaq

ServiceNow Acquires Raytion to Enhance GenAI-powered Search and Knowledge Management Capabilities on the Now Platform

Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and ...
Diginomica

Knowledge ‘24 - CEO Bill McDermott says ServiceNow is ‘playing a game of chess, not checkers’

During a sit down with diginomica, ServiceNow CEO Bill McDermott explains how he sees generative AI having an impact on the enterprise - and why he believes the Now platform is going to be the long ...
CMS Wire

ServiceNow Showcases Generative AI Service Agents Using NVIDIA AI Enterprise Software

Customer and employee service avatars demoed for ServiceNow Now Assist, powered by NVIDIA speech, LLM, and animation generative AI technology, highlight the potential for even more engaging, personal, ...