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Councils could make “major savings” by fully centralising their customer management and making digital customer contact the number one option, according to council IT managers’ association Socitm. A ...

Public sector IT managers’ association Socitm has set out in a booklet the importance of ICT governance for public service organisations serious about public service reform. “Planting the Flag: pocket ...

The advent of cloud computing could have a greater impact on public-sector IT than the PC revolution did in the 1980s, according to the Society of Information Technology Management. The association ...

Yesterday, I neglected to mention an exciting development, discussed at a breakfast meeting that Adrian, David and I had with William Hoyle, Chief Executive of CTT – “ Charity Technology Trust ”.

Today, Adrian and I were back at Camden Town Hall, with a number of other Socitm colleagues, to meet with invited suppliers to consult on how we could develop our relationships more effectively. To ...

The Society for Innovation, Technology and Modernisation (Socitm) has published its yearly report outlining key public sector digital trends for 2022, with highlights including a greater focus on ...

Local government may think that it doesn't need a GDS-style organisation to drive a digital revolution. But I think that's exactly what it needs - a critical mass of revolutionaries. It’s been an ...

In its latest report Socitm says that individual local authority departments have traditionally managed their own clients and many councils have no officer in overall charge of citizen contact. The ...

Corporate managers take a more optimistic view of councils’ digital capabilities than do officers engaged in IT work. The assessment emerged from a conference organised by the IT officers’ group ...

Socitm has come out against the government's plan to create a Public Data Corporation, claiming that it will do more for existing institutions than the public's right to data. The organisation for ...

A major new report from Socitm, the organisation representing public- and third-sector IT professionals, is calling for the overhaul of local IT-based services. Planting the Flag: the Strategy for ICT ...