TeamViewer's Session Insights tool uses generative AI to summarize remote IT-support sessions. The company, based in Germany, must ensure its AI features are secure, private, and GDPR-compliant. This ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. In a world of autonomous cars and self-healing autonomic ...

TeamViewer has officially launched TeamViewer Intelligence, a new suite of features powered by artificial intelligence aimed at streamlining IT support. This new platform is designed to assist IT ...

TeamViewer SE, the developer of a widely-used application for remotely accessing computers, has experienced a network breach. Germany-based TeamViewer provides a popular remote access platform of the ...

Augmented reality continues to make waves for remote assistance and technical support. Case in point: TeamViewer GmBH announced Tuesday that its upcoming TeamViewer 14 version will include AR support.

TeamViewer IoT is the company’s new remote access solution for IoT devices around the globe, allowing businesses, including TeamViewer itself, to log in and gain control of IoT devices like smart home ...

TeamViewer is an option for those who want remote access to their devices, and the server’s “Host” app has now been updated with support for Android TV. TeamViewer has been available in Android app ...

TeamViewer has stated that they will stop performing checks for commercial use of their remote control product in regions heavily affected by the Coronavirus. TeamViewer is a remote control software ...