Setting a big shared goal is exciting, but without a solid system, the path to it can become chaotic. The secret isn’t to just work harder, but to build smart, repeatable workflows that keep everyone ...

Technology alone is no longer enough. Organizations face an unprecedented proliferation of tools, platforms and systems, each ...

AskElephant, Inc., the AI orchestration platform purpose-built for customer-facing teams, announced today that it has raised $6 million in seed funding. The round was led by Jump Capital, with ...

We were all traumatized enough by the Borg in “Star Trek: Next Generation” that the term "AI integration" might come with some baggage. But to humanity's intense relief, integrating AI into your ...

Agentic AI is shifting CRM from simple automation toward collaborative workflows, where AI handles routine tasks and humans apply judgment, context, and relationship-building. Rather than replacing ...

LONDON--(BUSINESS WIRE)--Personio, Europe’s leading HR software company for small and mid-sized businesses, has today announced a series of advancements designed to alleviate the burden of manual and ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

I speak with infusion leaders every day—from major health systems to independent infusion practices—and the same challenge comes up time and again: speed and efficiency with the intake and prior ...