Research shows that compliance-focused safety training alone rarely delivers lasting risk reduction, prompting calls for ...

As an employer, the BBC must ensure employees are competent to do the work asked of them safely. This Guideline outlines the way we do this and how you can help, as well as providing a full list of ...

The intersection of patient satisfaction and quality of care is central to healthcare today, and a provider’s level of cultural competence can significantly impact his/her performance in both areas.