Business Wire

ManageEngine Debuts Conversational Virtual Support Agent for its ITSM Solution at its 2019 User Conference

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the IT management division of Zoho Corporation, today announced that the cloud version of ServiceDesk Plus, its flagship IT service management ...
WRBL

Rezolve.ai recognized in the Gartner® Hype Cycle™ for ITSM, 2024 in Virtual Support Agent category

We believe our acknowledgment in the Gartner Hype Cycle for ITSM, specifically in the Virtual Support Agent category, reflects our commitment to innovation in GenAI-powered support solutions.” — ...
Al Bawaba News

ManageEngine Debuts Conversational Virtual Support Agent for Its Itsm Solution, Servicedesk Plus

ManageEngine, the IT management division of Zoho Corporation, today announced that the cloud version of ServiceDesk Plus ManageEngine, the IT management division of Zoho Corporation, today announced ...
Business Wire

ServiceNow Launches Now Assist for ITSM, CSM, HRSD, and Creator to Embed Generative AI Across All Workflows on the Now Platform

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...
Diginomica

Levi’s virtual agent finds success by integrating with ServiceNow and Microsoft Teams

When COVID-19 hit and Levi shifted to remote work, the IT service desk looked to virtual agents as a way to support employees during the pandemic. Levi Strauss is one of the world's largest apparel ...