PLEASANTON, Calif.--(BUSINESS WIRE)--The National Telecommuting Institute, Inc. (NTI), a non-profit organization that provides work-at-home jobs for Americans with physical disabilities has begun ...

Up until recently, when you asked an analyst firm for insight on the virtual call center market, they sent you to the contact center folks, who in turn talked about bricks-and-mortar organizations and ...

The sales team is primarily responsible for reaching your company's sales targets. Others would agree that they keep businesses afloat. Led by outbound call center solutions, a sales team can improve ...

JBH Works, a renowned leader in call center solutions, has announced a major rebranding to reflect its enhanced focus on technology and cloud-based services. Justin Hill, the owner of Convey Five, ...

How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

CHEYENNE – State business and workforce development leaders have announced that Alpine Access Inc., a provider of virtual contact center solutions, is expected to bring about 100 “green” jobs to ...

Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide efficient customer service. They route incoming callers to the right person ...

RingCentral faces strong competition from Microsoft Teams but is able to differentiate through their more complete call center capabilities. Comparing RingCentral to 8x8, the former shows better ...

Is a Virtual Contact Center Viable for Busy Companies? Your email has been sent Discover why a virtual contact center is a no-brainer for cutting costs, enhancing customer experiences, and letting ...

Customer CARE Center to add jobs to Virginia Beach by partnering with local community, veteran and family organizations for staffing VIRGINIA BEACH, Va., Jan. 17, 2023 /PRNewswire/ -- Virginia Natural ...

In the pandemic’s early days, municipal operators began working remotely and continue to more effectively field requests from home. In March 2020, cities across the United States shut down government ...