Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

In the ever-evolving landscape of information technology, many companies are facing the constant challenge of keeping up with emerging technologies and best practices. For a major mid-American power ...

The AWS Security Competency recognizes AWS Partners that demonstrate technical excellence and proven customer success in securing AWS environments. This designation validates Cloudaware's ability to ...

Many organizations outsource IT operations because they just want the benefits without the hassle. Others have the internal capability, but find it more cost effective to outsource certain functions.

Anyone familiar with Device42? I've had most of my CMDB experience with ServiceNow. I'm trying to set up dependencies, and it seems like there's a few different ways to go about it. We have ...

Ken Turbitt, global best practices director at BMC Software, assists corporations in aligning with the best practices for IT. He participated in the ITIL V3 quality reviews and provided input to ...