Over the past five years, many CIOs have put significant effort into deploying customer relationship management (CRM) systems. These systems provide a single view of the customer for the sales ...

In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its ...

Core to UnumProvident’s strategy would be a customer data integration (CDI) hub, built on service-oriented architecture (SOA), using a standard set of protocols for connecting applications via the Web ...

The future of customer relationships depends more on context than transactions. And this trend is accelerating, driven by the integration of social media into customer relationship management (CRM), ...

Learn how to overcome issues with data quality, scalability and more to deliver personalized messaging to customers. Marketers want 360-degree views of customers in order to provide them with the most ...

San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences in ...

SAN FRANCISCO--(BUSINESS WIRE)--Tray.io, the leader in low-code embedded integration, today announced record growth in adoption of Tray Embedded by some of the world’s fastest-growing and best known ...

Datacom, Australasia’s largest homegrown technology solutions provider, has built on its significant investment in South Australia (SA), announcing the launch of its new custom-designed integration ...

Zapier reports AI integration enhances workflows by automating tasks and improving decision-making, offering a practical approach to streamline operations.