Consumer rights legislate a broad range of protections and assurances put in place to establish fair play in the marketplace. Expecting transparency from the brands they interact with, consumers want ...
Brand leaders have to focus on strategic decision-making and improving customer experience, especially as the world is going through phenomenal technological advancements. At the core of this ...
CALGARY, ALBERTA / ACCESS Newswire / December 4, 2025 / The Gentlemen Pros, a trusted family-owned business providing ...
Synchrony (NYSE: SYF), a leading consumer financing company, and Mitsubishi Electric Trane HVAC US LLC (METUS), a leading ...
Customer expectations and enterprise priorities are at odds. While today's shoppers care most about convenience, trust, and affordability, brands have different priorities. To attract and retain ...
In the ever-evolving landscape of business strategies, dynamic pricing has emerged as a contentious yet fascinating approach. Traditionally associated with airlines, hotels and ridesharing, this ...
Americans' satisfaction with companies is showing signs of declining in 2024 after riding a high when the economy rebounded following the coronavirus pandemic. Customer satisfaction dipped 0.1% in the ...
WASHINGTON -- U.S. insurance companies systematically overcharge customers and underpay home and auto claims to pad their already-fat bottom lines, a consumer group said Thursday. The Consumer ...
Sales are softening at big chains and independent shops aren’t selling as many extras. Competition, diet trends and consumer ...
Your grocery trips are fueling a billion-dollar data business you never agreed to. Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using ...
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