Forbes contributors publish independent expert analyses and insights. Caroline Castrillon covers career, entrepreneurship and women at work. Non-linear careers represent a fundamental shift in how we ...
In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). However, as retail landscapes ...
Forbes contributors publish independent expert analyses and insights. Steve Andriole writes about all things digital - and especially AI. “Linear thinking is a systematic and analytical thought ...
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