A joint development of ConnectWise and NTRglobal, a pioneer in cloud-based remote support and IT automation software, ConnectWise Chat & Remote Control enhances client experience, increases ...

Clickatell ( the leader in mobile communications and chat commerce, today announced the launch of its Chat Desk and Chat Flow solutions delivering a superior customer experience through chat.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. It’s still the information technology (IT) dark ages despite portal, help desk toll-free ...

One Step Closer to Skynet: Your Next Help Desk Chat Might Be With a Digital Human AI company UneeQ seeks to take the next step in the evolution of intelligent chatbots: Enter the Digital Human.

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Chat Desk transforms the way businesses serve their customers through chat channels and live agent support Clickatell, a global leader in mobile communications and chat commerce, has announced the ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

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Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. With the pandemic turning video conferencing technology ...