Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

update SINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system. The software vendor's ...

The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...

Oracle has unveiled its strategy to deal with the integration of its Siebel business with the customer relationship management operations of Oracle, PeopleSoft and J.D. Edwards. The key message is "no ...

Oracle will once again host an Oracle CRM Pavilion at its annual OpenWorld conference. The Pavilion will highlight what Oracle is calling a "select group" of independent software vendors (ISVs) and ...

As the enterprise CRM battle continues to heat up, Oracle is countering the latest iteration of Microsoft Dynamics CRM with a strategic acquisition. Just days after announcing Oracle CRM on Demand ...

Answering criticism about its CRM offering, Oracle unveiled this week that Underwriters Laboratories has chosen Oracle E-Business Suite, including more than a dozen Oracle CRM applications.

Oracle today announced release of the latest version of its sales-side customer relationship management (CRM) applications designed to help companies grow revenue by paving the way for effective ...

Oracle Corp. today released the next iteration of its PeopleSoft Enterprise CRM application, Version 9.0. The company had outlined its plans for the software early last month. The rollout is the most ...